STARTING YOUR TENANCY On the day that your tenancy commences, we require that you come in to the office to sign the Tenancy Agreement, collect the keys and the Inventory, and pay the deposit and first month’s rent. All fees must be paid in cleared funds on the day (i.e. cash or banker’s draft). If paying by personal cheque, please ensure that we are in receipt of the fees at least 5 working days before the start of the tenancy. All cheques should be made payable to Ambassador Property Management. We do not have the facility to accept credit or debit cards. INVENTORY An inventory is a report which includes the condition of the property and gives an accurate description of the fixtures and fittings. It is compiled at the commencement of the tenancy and checked at the end of the tenancy for any dilapidations that may have accrued during the tenancy.  Fair wear and tear is allowed for during the tenancy. We require that you check the inventory against the property and return it to us within 72 hours of moving in. As part of the inventory we will take meter readings and contact the relevant utility companies, informing them of the readings giving them the dates. MOVING IN We inform the Council Tax Office at the relevant Local Authority office of your move in date. You must organise the connection of telephone and internet services as required. If any structural changes to the property are to be made as a result of the installation of telephone/internet/television services (i.e. cable, satellite television) then permission must be sought from the Landlord (via Ambassador) before any works are carried out. RENT Rents are due on the first day of every month. Where a property is to be occupied by a group of sharers, we require you to set up a 'household' bank account so that each occupant can pay their share of the rent into the joint account, and a single rent payment can then be made from this account. We will ask you to complete a standing order form at the start of your tenancy to ensure that all rents are paid regularly. If rents are not received on the due date, a fee of £40 + VAT will be charged for each letter sent in relation to the overdue rent. If you are aware that your rent is going to be paid late, it is important that you contact our office as soon as possible to advise us.   REPAIRS All damages to the property or repairs required must be reported to us as soon as possible.  We will then undertake to instruct the relevant contractors or your Landlord, who will contact you to arrange a convenient time to call. It is the Tenant’s responsibility to ensure that all drains are kept clear, to replace light bulbs and batteries in smoke alarms, and to keep the gardens in good order. GENERAL Your property is managed by one of our Property Managers.  You will meet with your Property Manager at the start of your tenancy, and will deal with them throughout the term of your tenancy. If your Property Manager is unavailable at any time, one of our other members of staff will be pleased to help you.